Dustin S Klein

Publisher and Vice President of Operations
As Publisher and Vice President of Operations, Dustin manages operations and all things content-related. He is a veteran business journalist, author and speaker; and oversees the editorial content for Smart Business and its business conferences and awards programs; manages the production and circulation departments; the Smart Business Books division; supports the sales team; works with clients to develop customized content solutions; dabbles in business development; and has key responsibilities for the expansion and launch of new markets, and creation of new products and services. As part of his operational duties, Dustin is responsible for developing, implementing and managing the company’s editorial vision, guidelines and procedures.
A 1991 graduate of Kent State University, Dustin joined the Smart Business team in 1997 as a reporter after holding reporting and editing roles at three different daily newspapers. He has held numerous roles at Smart Business, including editor of the Cleveland and Akron/Canton

Whatever sage advice you impart to someone, make it short and memorable

To me, it’s all the more valuable if a person passing along some advice puts it into a short, memorable phrase.
This month’s Uniquely Cleveland focuses on the The Northern Ohio Italian American Foundation, its 20-year history and its philanthropy, including an annual gala, which this year will honor Tommy LiPuma. A Cleveland native and record producer, LiPuma has earned 18 gold and platinum records and 30 Grammy nominations in his 40-year career.
LiPuma has described the phrase he uses for what he looks for in an artist as the “chill factor.” In an interview, he gave this explanation of the nerve-tingling result of a perfect combination of song, voice and style: “I can’t always put my finger on why I know something will work. It’s more the ‘chill factor’ I look for, honing in on that artist whose music reaches inside you and takes you somewhere.”
With that phrase, the “chill factor,”